This is a continuation from Part one of my nightmare. Read here

So as per my conversation with the 2nd customer rep was that I check my credit card statement in the next cycle as they have initiated the refund. It will take about 7 days to process. So I let it go and decided to play the 'wait and see' game.

So there was my credit card statement that I received many days ago in my postbox and to my expectation, the refund was not imprinted. I assumed that the refund thing didn't happen. I walked into the lift feeling 'calm'. Cause partially it was my fault for trusting online ticketing system apart from airline booking.

I wasn't mad but the fact that they offered their service on Facebook ads, made me feel frustrated that how can such company has such an improper system implementation and no proper training of customer service. They should have a back up plan in case their system was down and things like this happening to customer like me. Of millions of Malaysian, it has to happen to me. Gosh.

I told Juan that I wasn't going to call Redbus customer service again cause I know it will be a waste of time. But one thing for sure, purchasing bus ticket online will be off from my list. I've learned my lesson.

If you need to get a ticket, best is to walk in to a bus counter where you know they're legit and for real.

Update: My refund has been credited into my account after 2 months.

I've been a follower of Sugarbelle cosmetics since the first day of their Instagram account was created. Never did I thought that one day I will purchase one of their best selling lip matte.

I've been the 'safe side' person. So instead of getting myself a bold color lip matte, I settled with a tube of natural color. I purchase the lip matte in Sand Storm. a lightly pinkish earthy tone, suitable on my skin tone and I can wear them to office too.

First thing, I just love the bottle. Secondly, it doesn't dries out my lip unlike my NYX lip matte. But anyway, I believe the ingredients are slightly different. The Sugarbelle lip matte is slightly glossy and it is advisable that you scrub your lip before applying them. The only thing I dislike about this lip color is that it doesn't look smooth on your lips and it has to be applied 2 to 3 layers to make it look perfect. Although it's a matte lip tube, but the texture is slightly towards the glossy type. Not too glossy nor not too dry.

I love the smell cause it smells so sweet and bubble gummy. It makes you wanna lick your lips every time.

Get yours today from Sugarbelle :-)

Notice that whenever you walk pass a restaurants or cafe, you'll see a bunch of people sitting together BUT not talking to each other. Instead they're more interested being on the phone than communicating with the person next to them? Sad isn't it? Well, that's a normal scene you see today. Regardless if it's a family outing, which I think even worst.

You know, I'm glad that my family were not that species. We were introduced to tech at a very late era. Our first phone was the Nokia 3310 when others are already using the 1st generation of smart phones. The fact that my father don't allow phone on dinner table, it makes us less dependent. Even today, if I left my phone at home, I don't bother turning back to get it unless I'm Tony Fernandez, making million of dollars a month which is not the case.

It came to my annoyance for the past few months that I kept hanging out with people who are more interested with their phone rather than making conversation. Seriously, I hate that. I'm trying to change the habit of not playing with my phone at home especially in the bedroom. I started to realize when me and Juan talk less cause we're so hooked up with our phone. The only thing we say to each other was 'good night'. So now I turn off my wifi when I enter the bedroom and I rarely reply any messages above 10pm unless necessary.

My point is, the reason that you and your friends hang out is to talk. So what is the use of 'hanging out' if your phone is your best friend. You don't talk, you don't communicate. So might as well you stay in your room and lazing around with your phone the whole day. I just don't get it.

Sometimes I realize when I talk, no one actually pay attention and it makes you feel as though you're talking to a wall. Have you got that feeling before? As though the Facebook and Instagram posts has more interesting stories than yours. So why did I even bother to hang out.

It is so sad to see that the new generations has lost sense of communication. Not that I say technology is bad. We need technology but to a certain extend. We don't need technology to have a physical communication right? So put your phone away for a couple of hours and just talk. Have a real conersation. Where have the good old days of  not relying on phones gone?

Image from Google.

People who wear contact lenses can relate themselves to me. We have irritated eyes when we use the makeups. I've tried so many in the market but almost none is possible with contact lenses.

I walked into Watson last weekend to purchase a makeup remover cleanser and I was surprised to see total transformation of Watson. A better looking atmosphere and that means more $$$ burning in my pockets. Hahahahha. Kidding.

Physician Formula is the first thing I saw upon entering the store cause it's the first counter you can see. The word ORGANIC caught my attention. Organic + makeup means they're ophthalmologically-tested which also mean they're safe for contact lenses and sensitive eyes.

This mascara has a Dual-ended volumizing and lengthening mascara which enhances your eyes with illuminating color for ultra-dramatic and glamorous lashes. You can either choose to layer your lashes with the purple color and top it with the black OR you can use the black color by itself.

The only downside of this mascara is that you need to clean it a few times before it is truly removed from your eyelashes. So make sure you invest in a good makeup remover BUT contact lenses friendly.

What you should know about Physician Formula Shimmer Strips Eye Enhancing Mascara:

- Perfectly coordinated shades can be used alone or used together for multiple looks & customized lashes
- Hypoallergenic
- Fragrance free 
- Paraben free
- Dermatologist approved
- Safe for sensitive eyes and contact lens wearers

Although the price is a little bit off from what I normally pay for my mascara, as long as they're safe for contact lenses and doesn't cause irritation, I don't mind. They're available at all major Watson stores nationwide.

I had only 5 days before we were supposed to depart to Singapore to celebrate our Aidilfitri. At that time, we have yet to purchase our return tickets for 4 pax.

You see, my mum decided to travel a few days earlier to help out my aunt cause this time, she wanted to cook for the family. So I decided to travel by air with my dad and Juan. It happened. But not return. I wanted to wait for the price of the flight tickets to go down before purchasing but this didn't happen too. I know, it was my fault. So we resorted using the bus to come back to Penang.
One day, Juan came back from work and told me that his friend had bought a RM1 ticket to and fro Singapore via redbus.my. I told that it was too good to be true and he said that his friend managed to do it and INSISTED that we try since it's cheap. I thought why not but I was quite hesitated at first.

By the time we wanted to book our tickets, the RM1 was not available for that particular date we chose but we had a 20% discount, which is also cheaper compared to if I were to buy it over the counter. So we settled for that. Keyed in the date and total price, punched in my credit card and my card was charged but there was an error occurred on the website. I refreshed it and nothing happened. A few seconds later, Juan's mobile received a notification that our transaction had failed and that refund will be done within 2 weeks.You know what it didn't happen and no one called me.



So when my credit card statement arrived, I noticed there was a transaction from this company so I called them to verify. They denied in charging my card and advised me to call my bank for further checking. I called my bank and they confirmed that the company has charged my credit card and gave me an approval code of the merchant terminal.

I called the customer care again and at first they denied of finding any of my transaction. They requested me to give them the last 4 digit of my credit card and so I did and they found the transaction. I argued with them stating that if they did not charge my card, how can a transaction being printed on my statement. It couldn't be an error from the bank although it can happen sometimes. They later told me to give them 24 hour for further investigations with their payment team and have yet to receive any update from them.

This issue has yet to resolve but I will continue in the later part.

It was our first time staying at a place that we booked through AirBnb. I was thinking of staying at a hostel or dormitory but most of the places like that are expensive in Japan but if you're the kind of person who don't really bother about privacy, then go ahead with that option.

Then I thought of staying at hotels, nearby to the city but they're even more expensive. Plus I didn't wanna waste our funds as we will not be spending a lot of time in a hotel. So last resort, why not AirBnb.

I made all bookings 3 months before our date of departure. Looking at a few choices. Most homes in Japan will provide you tatami bed and heater (for winter) instead of a real bed frames but it all depends on your preference. We had a mix of both. Their tatami bed are as comfortable as a wooden bed cause they're thick.

Since me and Juan brought some pre-cooked meal, we wanted a home that has cooking facilities. A small kitchen will do that we can cook our breakfast before we head out for the day.

In Kyoto, we stayed with our host in a 3 floor home. The 1st floor is for AirBnb while the 2nd and 3rd floor are occupied by the landlord. Although she had difficulty in communicating with us in English, we used a lot of sign language and Google maps. Her house is about an hour journey from the main city. So we travel by metro every day for the next 3 days of our stay. It was really convenient the fact that she provide bicycles for her guest so we don't have to walk for 15 minutes to the nearest train station. You can take a brisk walk to the station too and enjoy the small town and meeting people along the road.

I could say that our stay in Kyoto was the best although our Osaka home was nearer to the station. Our Kyoto home has this modern fell to it,mix with old Japan and we get to experience the daily lives of a Japanese household. The place was very clean and organized. We had complimentary coffee and tea (landlord provided us Teh Songket as she knew we were from Malaysia).

Every basic needs were there so we didn't have any problem in adapting ourselves. With washing machines, hair dryers, towel, toiletries and kitchen.


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